Frequently asked questions

Yes — 100% genuine, with the manufacturer's full warranty, serviced in Bulgaria.

Yes — we help with finish, style and compatibility. Write to us before you order.

Every product lists its technical data and compatibility. If anything is unclear, ask us before ordering.

Straight from the supplier: European brands arrive from the European warehouse in roughly 5–8 working days; items held in Bulgaria come via Econt to an office, a locker or your address in 1–3 days. Always tracked.

Payment is online — by card or bank transfer. We do not offer cash on delivery: we ship directly from the supplier's warehouse, so an order is confirmed once it is paid.

Yes — within 14 days, under the Bulgarian Consumer Protection Act.

Fragile items are insured. If something arrives damaged we arrange a replacement at our cost.